Professional Summary
Steve Hock is a field claim professional with lengthy experience conducting outside field investigations and customer service activities to support commercial claim service teams. Experienced handling routine to complex and high exposure assignments with minimal instruction or direction. Highly regarded personal style to build rapport with claimants, witnesses, and policyholder personnel, from line supervisors to chief executive officers and government leaders. Experienced with many aspects of claim investigation and adjusting including:
• Workers Comp Compensability
• Third Party Investigations
• School District Investigations
• Municipality Investigations
• Fraud Training and SIU Referrals
• Disability Management
• Return to Work
• Activity Checks
• Automobile Investigations
• Locus Investigations
• Commercial General Liability
• Claim Support to Sales
• Background Search
• Records Retrieval